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📊 Business Process: The 5 Whys

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Welcome!

This simple and powerful method is useful for getting to the core of a problem or challenge. As the title suggests, the group defines a problem, then asks the question “why 🤔” five times, often using the resulting explanation as a starting point for creative problem solving.

Let's get started!

💻 Find the resource here

Apply your knowledge!

Try this process with a problem or challenge you are facing in your enterprise! You may find that the root of the problem is very different from what you expected 🌱

🌻 Identify 3 of the most complex, "unsolvable" problems or challenges you are facing right now. Ask your team to do the same.

🌻 Meet together and choose one issue to solve.

🌻 Ask "The 5 Whys." Follow the steps in the resource to get to the root of your problem.