We love how the Skills Builder Partnership website categorized the "Universal Skills". They identified sixteen steps for each skill to match any level.

Skills Builder Partnership offers several activities for you to do to improve a specific skill. 

👂🏽Listening is all about effectively receiving information, whether it comes from customers, colleagues, or stakeholders.

This skill includes:

🌻 Listening to others

🌻 Demonstrating listening

🌻 Recognizing influence

🌻 Listening critically

We encourage you to visit the Skills Builder Partnership website, create a free profile and start doing activities to improve your "Listening" skill.